1. Privacy Policy
Nutrient Dry respects your privacy. We collect personal information only to:
- Process enquiries and orders
- Communicate with customers
- Comply with legal and export requirements
We do not sell or share personal data with third parties except where required by law or logistics partners.
2. Terms & Conditions
- All orders are subject to confirmation and availability
- Prices are exclusive of taxes, duties, and shipping unless stated
- Nutrient Dry reserves the right to modify product specifications
- Export orders are governed by mutually agreed Incoterms
3. Shipping & Delivery Policy
- Domestic and export delivery timelines depend on order size and product type
- Export shipments are subject to customs clearance and destination regulations
- Buyers are responsible for import duties and local compliance unless agreed otherwise
4. Returns & Refund Policy
Due to the nature of food products:
- Returns are accepted only for manufacturing defects or transit damage
- Issues must be reported within 48 hours of delivery with photos and batch details
- Approved claims may result in replacement or refund at Nutrient Dry’s discretion
5. Food Safety & Quality Policy
- Products are manufactured following strict hygiene and quality standards
- Batch numbers and best-before dates are clearly mentioned
- Customers must follow recommended storage instructions
- Allergen information is declared on product packaging
6. Certifications & Compliance
Nutrient Dry operates in compliance with Indian food safety regulations and follows export-oriented quality systems.
Certifications such as FSSAI, ISO, HACCP, and buyer-specific requirements are provided upon request or listed on product pages.
7. Contact for Compliance
For legal, certification, or regulatory queries:
📧 compliance@nutrientdry.com